Contact Us

Customer Service

For questions about part availability, pricing, sales, existing orders, or warranty claims related to purchases made directly through our business, please contact our main support team.

Online Orders

Our e-commerce team supports orders and part inquiries placed only through our official websites: mrrsauto.com and shop.roadtestedparts.com.

Please note:

  • (804) 829-2649 and [email protected] are monitored exclusively for these two websites.
  • We do not provide support for orders placed on eBay or Car-Part.com through this phone number, email, or our website’s contact forms.
  • This email is not intended for HR or employment-related questions. Please refer to official job postings for appropriate contacts.

mrrsauto.com Orders

We’re happy to assist with order issues, part inquiries, and general support related to our official sites.

eBay

We do not offer phone or email support for eBay orders. Please contact us through our eBay seller portal for assistance.

Car-Part.com

Car-Part.com orders are not supported here. Please use Car-Part.com’s live chat or customer service system for help.

Pickup Locations

Pickups are only available for pre-ordered parts at designated locations. Please confirm your pickup site in advance with your sales representative.

Buffalo, WY

  • Avatar Dayton Watson ★★★★★ 3 weeks ago
    Ordered a 5.3 LS with Nancy and she was awesome! The process was incredibly simple and they were even able to deliver the motor directly into the bed of my pickup for me!
  • Avatar Vladimir Vinokurov ★★★★★ 2 months ago
    I recently had a great experience getting a used part from this place. Lady on the phone was polite, patient and very helpful, going through many details with me in order to be sure that the part will fit. The part was excellent, shipped … More well, the price was great - many thanks!
  • Avatar Brandon Djordjevic ★★★★★ 10 months ago
    Thank you Mr R Auto salvage for great service. I was looking for a while for a replacement fuel door after my car was side-swept. So glad Google brought me to your site and I finally have a working door again.
  • Avatar Cyndi Bendt ★★★★★ 3 months ago
    We have purchased for years from Mr. R's Auto Salvage and appreciate the service we get from the team there. What do they do if we have a problem or warranty claim? They take care of us. Thank you Mr. R's
    - Cyndi @ Cory's
    … More Auto Repair
  • Avatar John Storkamp ★★★★★ a year ago
    Jason was fantastic to work with. I purchased a truck frame and drove 12 hours based on Jason's description and pictures that he sent to me. When my son and I arrived from Minnesota, everyone there was really friendly and ready to … More help. They helped load the frame onto our trailer and even helped me make a quick modification to the trailer. I couldn't be more pleased with the service.
  • Avatar Carl Johnson ★★★★★ 2 years ago
    Every time I have dealt with Mr R's it has been a positive experience. I have visited the yard and been treated well, but most of the parts have been shipped to me after calling in. Perfect service and unbeatable prices. They do … More what they say they will do. You can feel good about doing business with this place!